Poor management and leadership - Lead Axon Employee Review

1.0
Oct 9, 2019
Recommend
CEO approval
Business outlook

Pros

Line employees were amazing to work with.

Cons

Management has favourites. Night shift supervisor will lie when feeling threatened by another person's abilities. HR isn't always willing to speak to employees. Supervisors and managers pretend to care as long as it makes them look good. Supervisors lie on official documentation. Proper investigations done on the night shift consist of he said/ she said testimonies. No such thing as a verbal or written warning, they consider "is everything alright?" as an acceptable "verbal warning".

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Axon Response
6y
Thank you for writing this review and for your contributions to our mission. At Axon, we take our business practices and integrity very seriously and are sorry that you feel this way. We are an equal opportunity employer and have a zero tolerance policy for any form of bullying or discrimination against any protected class. We sincerely hope that you have raised, or will express, your concerns through our multiple avenues of upward communication so that we can address your concerns. Our top priority is our employees' well-being and we strive to create an environment where everyone's voice is heard. Again, thank you for your hard work and contributions at Axon. We look forward to continuing to Aim Far with you!

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5.0
Jun 28, 2026
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CEO approval
Business outlook

Pros

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Cons

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2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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