Great culture and management, but unexpected layoffs - Global Returns Specialist Axon Employee Review

3.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, great management, plenty of food provided

Cons

Was lef go without any warning or expectation

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Axon Response
1d
Thank you for sharing your feedback and for your contributions during your time at Axon. We’re glad to hear that you had a positive experience with our culture, management team and workplace environment. We also appreciate you sharing your perspective regarding your departure. We understand how difficult it can be when a transition comes as a surprise, and we recognize the importance of clear communication, regular feedback and transparency throughout the employee experience. Thank you as well for your suggestion regarding performance expectations and feedback. We are committed to providing ongoing opportunities for coaching and development through regular 1:1s, leadership 360 reviews and our performance review process. Feedback like yours is valuable as we continue to evaluate and strengthen how we support team members across the organization. Thank you again for being a part of our team. We wish you all the best in your future endeavors.

Explore other reviews about Axon

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance there.

Cons

The location- Scottsdale is a bit off for tech

2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

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