Need to change ways and certain management! - Revenue Manager Awaze Employee Review

2.0
Oct 27, 2022
Recommend
CEO approval
Business outlook

Pros

Fellow teammates are a great bunch, central offices and that's probably everything.

Cons

I work in the revenue management function and strongly suggest that senior management looks into how this operation works. The RM leader likes to ensure no one has the ability to think for themselves. The way RM is run is very old school and the problem is if you try and do what is right, you get questioned on everything! you might as well do the job and remove any brain you have as its management way or the highway. The atmosphere is very toxic and this all stems from the RM leader who has been in the business for a long time and is very fixated on ways. This is definitely not an area I would recommend to anyone who wants to join the business to learn RM as all you learn is how to hold out on price and then slash everything, No point talking to HR as everyone knows about the issues in the department and no-one takes notices. Until the management of the department doesn't change, nothing will. I used to work with some great and experienced revenue people and they left all for the same reason and the senior management just let them go. Such a shame.

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Awaze Response
3y
Hi, thanks for taking the time to leave your review. I'm sorry to hear about your frustrations and would welcome the opportunity to discuss this in more detail. Please reach out to Fiona in the HR team so that we can discuss this further.

Explore other reviews about Awaze

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Some delivery staff are pretty good. Zero meaningful governance. Platform and SecOps are a joke, do whatever you want. PII is freely available...

Cons

The company is owned by private equity who poured megabucks in and now want their money back, The main problem being tech management are staggeringly incompetent and the platform is still awful £10m+ later, they've squandered all the free money on contractor CV driven development and have nothing to show for it, and are now sacking people at random out of desperation. No meaningful product direction - I've worked with someone on 6 figures who contributed nothing bar asking chatGPT to get 2 tickets wrong... And that's all they contributed in 12 months... SecOps and Platform are non-entities vs reputable companies. Garbage antique platform. Owners hate the company Customers hate the company Inventory is garbage vs the competition, most of it looks like a 90s found footage slasher set and the one i did stay in gave me bedbugs.

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Awaze Response
2w
Thank you for sharing your feedback. We’re sorry to hear that you left with a negative impression of your time at Awaze. We take allegations relating to security, governance and access to PII very seriously. Awaze has established policies, controls and processes in place to protect personal data, and we would encourage you to share specific details with us directly so that any concerns can be properly reviewed and investigated. Some of the details in your review do not align with how our teams and roles are currently structured, so it would be helpful to understand more about your experience and the areas you are referring to. We regularly communicate our product and technology priorities through functional updates and All Hands meetings, and we continue to invest in improving our platforms, ways of working and customer experience. As Europe’s largest managed vacation rentals business, we care deeply about the quality of our inventory and the experience of our guests, owners and colleagues. We’re sorry to hear that your personal experience did not reflect the standards we aim for, and we hope any concerns at the time were raised through the appropriate channels so they could be investigated. We would welcome the opportunity to discuss your comments in more detail. Please contact Fiona in the HR team so that we can look into the points you’ve raised.
5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

You can gain knowledge in all fields of software devops, backend, front end

Cons

Management pivots a lot in recent times

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