Meh - Onsite Customer Support Avidex Employee Review

4.0
Apr 2, 2024
Recommend
CEO approval
Business outlook

Pros

On-sites are pretty much left alone as long as the customer is happy.

Cons

Few opportunities for onsite techs to advance. Service contracts tend to prevent significant increases in pay for onsite techs.

Explore other reviews about Avidex

5.0
Mar 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership, great schedule and good benefits

Cons

The pay could be better

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great team in service. Love working with them every day. Great work/life balance on the Service team.

Cons

Projects handed over unfinished/with significant issues. Company reducing headcount while acquiring other businesses and buying new vans.

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