Mediocre company - Customer Service Representative Avid Identification Systems Employee Review

Easy company to work with and mostly friendly employees

Location is in the middle of no where only convenient to go work there if you live in the area, company does not encourage remote work from home.

The employees are nice but don't really stay around long, nice Christmas Bonus was received in cash before the holiday. Good first job for someone that doesn't know any better..

Upper management has alot to learn. There is a high turnover rate here. The lead workers are way overworked, and they not rewarded. Time off is scarce. They advise you to switch work schedules with other workers instead of just granting the time off even if you request time off unpaid. They have the worse call center equipment that I have ever seen or had to use. The workers are constantly switching keyboards and head sets and chairs because of this. You have to share a workstation and the they are not ergonomically correct.