employer cover photo
employer logo
employer logo

AvalonBay Communities

Engaged employer

Toxic Workplace - It's All About Who You Know! - Sales and Service Supervisor AvalonBay Communities Employee Review

1.0
Jan 15, 2021
Recommend
CEO approval
Business outlook

Pros

Another employer with health benefits.

Cons

Working onsite at communities has taken a toll on moral over the years. The RS leadership constantly makes adjustments to the leasing bonus plan, decreasing pay and incentives, while increasing the workload and reducing staff. Total disregard for "nonessential employees", such a leasing consultants, maintenance technicians, concierges, etc., while working onsite amid the global pandemic crisis as the corporate office employees and POD's work remotely and safely in the comfort of their home constantly pressuring the "nonessential employees" to do more, do better, exceed lease goals, increase NPS scores, increase Google reviews, etc. The pressure is unreal. Leasing team members are doing triple times the work in order to bring home a decent paycheck. There was once a time leasing consultants could make over $2k as a leasing bonus for 14+ leases, but now with all the changes to the bonus plan, they make approximately $45 per lease. Less pay and more work for a measly $45 bucks per lease? Make it, make sense. Community managers receive no proper training and are unskilled in human relations. The company will only promote employees in "workplace cliques." If you are a quiet, intelligent, and a hard worker, you will NOT get promoted. If you are highly extroverted, a know-it-all, and like to dabble in brown-nosing and gossip, then BINGO, you'll get promoted. Employees who have been at the company for years, who apply for a promotion will most likely not get selected. The company will rather hire external employees, choosing to spend more time, energy, and money in training new hires, rather then give a loyal and committed employee a new opportunity and chance at growing within the company - an employee who will most likely end up having to train the new external hire for a position they were perfectly qualified to receive. Demoralizing.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

avatar
AvalonBay Communities Response
3w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

avatar
AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
See reviews by: Helpful|Rating|Date|All