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AvalonBay Communities

Engaged employer

Rotting From the Inside Out. - Community Manager AvalonBay Communities Employee Review

1.0
Nov 12, 2019
Recommend
CEO approval
Business outlook

Pros

A lot of free lunch.

Cons

Recruiter was clueless during the interview process. HR was non-existent during the on-boarding process. Training focused solely on customer service skills and completely neglected the absurd amount of programs and day-to-day metrics that need to be constantly managed. Training classes felt like being in a kindergarten class. Free-for-all mentality with daily work led to mass confusion and terrible performance and management from veteran employees. No one knows what they're doing.Everyone from the top down. The blind leading the blind. Avalonbay is one big contradiction implementing AI whilst veteran employees are still posting paper to apartment doors like they're Martin Luther posting his 95 thesis. Everytime you think you have a grasp on something, they pull the rug out from under you and implement something totally new. The corporate team things they are the Vatican descending upon the masses everyone they show up on-site expecting everyone to bow down to their glory. The company is transparent, but presented like rocket science. You have to be Isaac Newton to understand the bonus plan. Everything is so convuluted at this company that you just have to bite your teeth and take whatever comes your way.

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AvalonBay Communities Response
6y
Thank you for writing a review about your experience! We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. If you would like to provide more feedback about your experience, you can reach out to your HR manager.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
2w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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