readers, invest your talent in another company - Anonymous employee Avalara Employee Review

1.0
Jun 2, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free breakfast, lunch. some people are smart and all they want to do is do good work. chance to take advice from them is great. some people have zero attitude. its so easy to approach them. but they are very few. some people genuinely want your input and take no offence in changing their opinions if you can convince them. depends on which team you are in but you can have really good tools to make your work easy. but some teams simply waste time on wrong age old tools. if you can get in a good team, you can learn new things quickly and then move to a company with actual good hardcoded people processes. so, for a quick 1-2 year in and out career move, it may be good. but be sure if its worthwhile.

Cons

experienced people dont care about infrastructure but some fundamental problems are definitely there. office is cramped but that's ok. the problem are the people calling the shots inside the office. Its typical service based company. India management call themselves product based company but they really are simply serving to US office. major chunk of engineering talent is in India Pune office but all big decisions take place in US. people can understand up to a point that's the way it should be because customer base is still in US. but every change that affects India employees comes from US. everybody realizes it and nobody pushes back or tries to convince US people to use India team's capabilities. the office's mindset is that just do the work and go home. Average people who are doing the same work over many years will be promoted if they say yes in their manager's every decision. as long as you agree to your US or India manager and do as they say, you are good. Promotions are a big big big mess. few promotions are justified but majority are not. promotion announcements are a complete morale killer instead of being inspirational. people are not able to understand on what basis people with very little maturity are allowed to manage people. teams themselves dont know why somebody got promoted because there is no transparency and processes are bypassed and policies are thrown away to put bootlickers in positions where they can control careers of others taking direction of their US or India managers. such wrongly promoted managers spend their days doing project management instead of being a technology force. Two people can be doing same level of work and be at different levels. why? They only hire people who can fit in this entire servant attitude driven by US managers and spread by India managers. Try to crack interviews in India office if you have any divergent opinions. on the other hand, when bad attitudes start showing from newly entered employees, hiring team is never put to task on how they even shortlisted. management never takes tough stand against favoritism because that is how they themselves are surviving. When other companies encourage debate and free flow of thoughts, managers in India office shut down debate. Or they and US managers will allow discussions but still go with their own decisions even when its demoralizing and bad. They lost quite few good talented people from best companies within short time. They will wrongly put labels of 'arrogant' and 'not culture fit' etc on employees who want to improve practices in teams that are resistant to changing their old ways. manager is really a joke in India office. They can not even hold a proper career discussion or salary discussion with their teams. they can not understand aspirations of young people. reason being that they themselves didnt work hard to reach manager position.

Explore other reviews about Avalara

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
2w
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

New CEO = New Hope

Cons

HR leadership needs an overhaul. The culture is toxic and HR leadership is driving it, not stabilizing it. You really want to know what’s going on, get all level feedback - including I2’s without retaliation, not the confidential bs that is given back to the managers. Yes, everything is shared back with the managers. Check on the Talent Acq team, HR Ops and Total Rewards. There is great talent on those teams that you will lose if you don’t act quickly. You’ve already lost many and you can’t afford to lose more. And when a leader leave, care to talk to the team about what’s really going on. Part-time “leader” bs is just bs. HR leader doesn’t care but they should! Culture does not equal orange. Actually, change the color if you can.

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