Toxic from the top down - Human Resources Avalara Employee Review

2.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Salary & Benefits. Remote friendly.

Cons

Listen to the reviews. This company touts a high performance culture. Yet. Provides zero incentive for it. No promotions. Meager raises. Meager bonuses. They want to pretend they are a fun, tech, start up. They are not. The head of HR is ruthless. She has had so much turnover under her & it goes unaddressed.

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Avalara Response
2mo
Thank you for taking the time to share your experience. We strive to create a fair and supportive environment for all employees and are sorry to hear this has not been your experience. We appreciate your feedback.

Explore other reviews about Avalara

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
4d
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

- Passionate employees who "remember the good times before Vista" and want to get back to it (they all think this upcoming IPO will fix things, but I have strong doubts and I expect a large layoff to artificially inflate the company's value under the guise of "AI efficiency"). - A strong interest in AI technologies (even if leadership has no idea or expertise on how to effectively implement it, and don't provide employees enough time to implement AI techniques effectively). - Nice facilities - Market product leader

Cons

- Constant, daily new priorities requiring constant reactivity and preventing meaningful work from being done. This tramples the boots on the ground employees - Toxic work culture due to a private equity fixation on bottom-line optimization. Resist, and you'll be fired. Observed many new leaders last less than 6-months, - Constant layoffs and offshoring/outsourcing to Pune, India. No understanding of these strategies, leaving no geographical balance based on needs or strategy - As a result of gutting the People Operations teams, there are no formal job profiles and performance reviews are based on popularity and subjectivity - Overworked and burned out employees across the company - Pushy, angry, and rude cross-team relationships. Many sales and operations leaders model this after executive leadership and think this is the only way to get things done.

12
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Avalara Response
1d
Thank you for taking the time to share your experience. We strive to create a fair and respectful workplace, and we're sorry to hear this was not your experience. We appreciate your feedback.
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