4y
Thank you for taking the time to write such a positive review! We can’t tell you how much it means to us that you see, feel, and are a part of all of the initiatives we’re working so hard on.
You hit the nail on the head - healthcare is complex, and it takes time to ramp up your knowledge and feel comfortable speaking with customers. While learning the ropes can take time, we have people in place to support our new client service associates when they need help assisting callers. Thank you again for highlighting our fantastic team and noting Availity as a great place to work. We are glad you're here!