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      Availity

      Engaged employer

      Availity reviews

      Review - Client Service Representative I Availity Employee Review

      4.0
      Nov 25, 2020
      Client service representative i
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, lots of pto, lots of ot, training is thorough, supervisors care and are willing to help whenever you need it. They are understanding if you need time off

      Cons

      Expectations for raises are not clearly communicated in interview process. There is a ton of information to learn. High call volume. Very little time to complete cases

      avatar
      Availity Response
      5y
      Thank you for taking the time to share your review. First, we are glad you’re here and glad that you are enjoying our benefits, our fantastic team, and our PTO plan! Your comment regarding more time to work on cases is timely. The Client Services Management team recently enacted a process to do exactly that. So be on the lookout for those communications and reach out to your Supervisor if you have questions. Because you’re on the team, you can make suggestions to improve, so please do – Thank you!

      Explore other reviews about Availity

      5.0
      May 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

      Cons

      Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

      4.0
      Jun 23, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work Remote Benefits Unlimited PTO Work life balance

      Cons

      Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

      1
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