Client Service Representative - Client Service Representative Availity Employee Review

5.0
Aug 14, 2020
Recommend
CEO approval
Business outlook

Pros

Supportive management team, work remotely due to pandemic, opportunity for growth, starting pay is decent

Cons

Customer service can be taxing sometime when you are trying to please people.

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Availity Response
5y
Thanks for taking the time to write such a positive review. Your work in the call center is very important, and we understand that it isn’t easy. The call center is very often the first point of interaction that our customers have with Availity. That customer experience is our number one priority and critical to our continued success. Thank you for all that you do!

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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