PSM, Store manager, Commercial Spec - PSM, Store Manager, Commercial Spec AutoZone Employee Review

1.0
Oct 17, 2013
Recommend
CEO approval
Business outlook

Pros

None only go there if you need a job to carry you over to find another. The turn over is great since employees leave so often. I've seen some resign buy texting the manager. Some went to lunch never to return.

Cons

1) none Terrible place to work. First started as a PSM. Was with in two weeks being told by the DM to learn the ropes as Store Managers Don't last long get prepared to be one. He was already undercutting the Store manager with in two weeks, In 11 months of being there he fired the Store Manager and gave me the position without any training. 2) very very micromanaged expect as Manager too receive a call every 2 hours even on your off time at home for "numbers" Sales, the # of those small packets of grease they force on customers and checkout challenge usually fuel injector cleaner to run up the ticket price plus reward cards. 3) store is under staffed and not enough time to finnish those tasks. Staff on slow days are told to go home early to cut payroll. Usually after staff left store would get busy and customers walk out. 4) either you were favored by the DM and upper management which had nothing to do with job performance, 5) AZ will never be a "big" player as the want to be in commercial as the rules change daily making commercial customers go to other places.. 6) could walk in one day and be fired for really no reason. I as store manager was called a number of time's to fire an employee just because the DM did not like that person. The employee sometime were some of my best employees. The DM would have you "setup" an employee and instruct you how to do it. Such as look like they stole money to get rid of that person. 7) I if an opening was at the store would interview 3 people. They employee the DM would let you hire was not the best candidate but rather the lowest bidder. 8) only way to stay with the company is to do unethical thing's. 9) long hours as a Store Manager paid well but when your there 70-80 hours a week comes out to apx $11.50 an hour. 10) everything is tracked. A conference call every Monday to belittle the other manager's. I was highest in most areas so my Monday Conference call's were not that bad. 11) I had to step down to Commercial Spec, per advice of my doctor as the 3 years I was manager I aged 20 years from stress and was always very healthy started having very serious health issues caused by stress. 12) Company want's you to think it's "your" store. It's not as it's micromanaged by the DM. The company is now under a class action suit from current and former managers for that reason.

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5.0
Jun 1, 2026
Recommend
CEO approval
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Pros

Great working environment and pay

Cons

need to work more hours

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

AutoZone is an awesome place to work. They have given me a chance that I would not otherwise have. I am a disabled worker. My store manager hired me and later found out but that did not stop his decision to keep me on as his PSM. I have overcome so much. If you are looking for a place of acceptance and a good place to learn new skills. This is it. I have thrived here more than I thought I would have. I didn't know a thing about automotive industry but I have learned more in the last 9 months than I could have thought possible. I just passed my parts expert test, and I plan on keeping learning more under my store manager's wing.

Cons

None. You just need a little patience. Whatever this company lacks, it comes in growth and time with the individual and maturity. Pay raise, PTO, all that comes soon enough, you just have to have a little patience. AutoZone has great benefits. and is worth the wait.

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