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      Auto-Owners Insurance

      Engaged employer

      Auto-Owners Insurance reviews

      Good and Bad - Branch Claims Representative Auto-Owners Insurance Employee Review

      3.0
      Nov 26, 2023
      Branch claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      1. The people...everyone at the company has always been very helpful. 2. I have never been micromanaged. My manager allows us the ability to make our own decisions.

      Cons

      I NEED AUTO OWNERS TO HEAR ME ON THIS: The workload is completely unreasonable. You have the potential to be a great company to work for but your unwillingness to properly staff will continue to contribute to turnover. It's like pulling teeth to get one additional position when we need 10. You will save money by hiring more adjusters. If I had more time to properly manage and investigate my claims, I would save enough money to pay for another adjuster's position, we would have fewer complaints, and altogether more satisfied customers. The workload is abusive, quite honestly.

      avatar
      Auto-Owners Insurance Response
      2y
      Thank you for your feedback. We are sorry to hear about your concerns with the workload, and we would like to know more about this. Please email us at conversation@aoins.com so that we can look into this further.

      Explore other reviews about Auto-Owners Insurance

      5.0
      Jun 5, 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life Balance Workload Culture Benefits

      Cons

      Work from home Relocation expectations

      avatar
      Auto-Owners Insurance Response
      1mo
      Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
      2.0
      Jun 25, 2026
      Underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy job to do if you’re halfway smart and actually try.

      Cons

      Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

      3
      avatar
      Auto-Owners Insurance Response
      1w
      Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
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      Auto-Owners Insurance reviewsAuto-Owners Insurance Branch Claims Representative reviewsAuto-Owners Insurance review