Feb 15, 2023
Autism Learning Partners Response
3yThank you for your support of our San Jose families! We truly appreciate the important role you play and your dedication to our mission. And we’re thrilled to hear you enjoyed your interactions with the children, as that is our favorite part, too.
At ALP, we understand the impact cancellations can have on our families, and we’re actively working on piloting new programs to find a solution to this challenge. In the meantime, we encourage all our employees, including you to communicate proactively with their direct supervisor and client services to schedule makeup sessions if needed.
We’re sorry to hear you didn’t feel supported after your initial session. We work hard to develop our staff so they feel fully prepared before going into client homes. If you ever find yourself in a unique situation, we encourage you to reach out to your Regional Trainer and/or Field Trainer for additional guidance.
As for gas mileage, we do our best to monitor and adjust our reimbursement rate as gas prices fluctuate. In fact, we increased our mileage reimbursement several months ago to reflect sudden spikes in gas prices at that time.
Thank you again for all the support you provide to our San Jose families.