A great team that does great work! - Client Services Augustine Employee Review

5.0
Oct 31, 2021
Recommend
CEO approval
Business outlook

Pros

The team. Everyone genuinely cared. If you asked for help, any member of the team would gladly assist. My boss trusted and empowered me to manage my client as I saw fit. If I needed to escalate an issue, he had my back.

Cons

As with any agency, sometimes resourcing a large amount of work at one time was a challenge. If that happened, freelancers were always approved.

Explore other reviews about Augustine

5.0
Jun 14, 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Good work environment. Nice staff

Cons

No major complaints. Better benefits would be nice

1.0
Oct 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I can’t even think of any, really. There were a few cool people, but none of them lasted.

Cons

Incredibly toxic, mean girl environment. Leadership has a habit of gossiping about employees they don’t like to people working directly under them - which leaves you wondering what they’re saying about you when you’re not around. The leadership that doesn’t actively participate in fostering negativity does absolutely nothing to support their employees when that negativity affects them. Zero support overall. There is an astonishing lack of accountability and a ton of blame shifting. Certain favorite employees are given permission to essentially not perform their job functions, while others are punished for small slip-ups, just because a member of leadership doesn’t “like” them personally. The work-life balance is terrible. You are expected to be available 24/7, and are given projects with impossible expectations, while at the same time scolded for not keeping “profitability” top of mind if your hours run long. The way they let me go was also incredibly frustrating. Not even a week prior, I had been told my work on a very high-level project was instrumental to its success, and I had been praised by multiple higher-ups for my contributions. But apparently, once they got that out of me, I was no longer considered profitable. This company is not going to last. They lose clients and employees all the time, and never seem to understand that it happens because of their poor performance.

8
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