Customer Support Specialist: Not great training, very busy and minimal interaction with other employees. High Turnover - Anonymous employee Auction.com Employee Review

3.0
Jul 29, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The hours are quite flexible and they work around your schedule. The pay was great.

Cons

The training process isn't sufficient. The company puts new employees who are unaware of many procedures and processes into customer support. Which further makes customers unhappy.

Explore other reviews about Auction.com

5.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and fun environment. The pay is great and they offer a lot of support and training.

Cons

Mostly part time hours available so no health benefits, etc and recently several employees were laid off.

4.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, always growing and implementing new ideas to make the company better. Very receptive to feedback.

Cons

Not much opportunity to grow and very limited hours. Not a real part time job, it’s part time, part time. Just a little something extra.

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