Pros
The only redeeming quality of this place is the rank-and-file employees. The team level camaraderie is great because everyone is trauma-bonded from dealing with the exact same internal chaos every day.
Cons
Upper management has absolutely no clear direction. They constantly move the goalposts on performance metrics without warning, and instead of supporting you, they just resort to micromanagement and blame-shifting. There is a massive disconnect between local leadership and global expectations. If you value getting paid accurately and on time, look elsewhere. Discrepancies in night differentials, overtime pay, and basic salary calculations happen constantly. When you raise a dispute, it enters a black hole. It takes weeks, sometimes months, just to get a straight answer about your own money. The HR department here is essentially a ghost town unless they are onboarding new batch hires. They do not advocate for the employees at all. If you go to them with a legitimate grievance about management behavior or payroll errors, they will either ignore your tickets or give you generic, automated responses to shield leadership.