Does Atrium Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Atrium Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Atrium Hospitality. This rating has been stable over the past 12 months.

How satisfied are employees working at Atrium Hospitality?

56% of Atrium Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atrium Hospitality 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Atrium Hospitality?

General Manager (23) , Sales Manager (19) , Front Desk Agent (13) , Manager (10) , Catering Sales Manager (7) , Human Resources Generalist (7) , Banquet Server (6) , Event Sales Manager (6) , Executive Chef (5) , Human Resources (5) , Night Auditor (5) , Assistant General Manager (4) , Culinary Associate (4) , Director (4) , Director of Sales and Marketing (4)

What are the pros of working at Atrium Hospitality according to real employee reviews?

"The benefits are great if you can afford them (having a varying schedule based on occupancy is horrible for financial planning)." ((in 28 reviews)); "both remote and on property Owner/Operator of most of the hotels so your voice is heard and matters Great Culture" ((in 23 reviews)); "Great people in the department" ((in 12 reviews)); "Senior leadership cares about associates." ((in 10 reviews)); "Core values are lived out." ((in 7 reviews))

What are the cons of working at Atrium Hospitality according to real employee reviews?

"Low pay and have to stay late if coworker doesn't show up." ((in 29 reviews)); "Poor management, executive manager of the housekeeping department is careless about people’s requests and health issues" ((in 15 reviews)); "Bad upper management, being told by different people to do other things." ((in 12 reviews)); "no work life balance." ((in 7 reviews)); "The managers don’t manage, they try to implement models from the previous jobs that they left." ((in 6 reviews))

What are employees saying about Atrium Hospitality redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Atrium Hospitality redundancy and their outlook for job security at Atrium Hospitality in 2026.

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Atrium Hospitality reviews

Disappointed - Anonymous employee Atrium Hospitality Employee Review

1.0

Aug 3, 2017

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

This company purchased some of the very best hotels, and staff in their comp sets. They seem to be willing to put money into the properties in the form of renovations which is great.

Cons

Unreasonably expensive insurance benefits. Reduced PTO plan because it was "too generous". No paid holidays or sick time - so if you have a family be prepared to use all of your vacation time for these two things and never actually get to take a vacation! Significantly reduced Bonus Plan earning potential AND increased required productivity to earn - costing their Top Sellers 10's of thousands of dollars in payouts per year. High turnover, and lack of ability to acquire new talent in all departments due to poor benefits/pay package.

Atrium Hospitality Response

First, thank you for taking the time to provide your feedback about your time with Atrium Hospitality. We also appreciate your patience with our response. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow! As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. Again, thank you for your patience with our feedback. We look forward to your continued input as we strive to make Atrium Hospitality a great place to work and grow!

Explore other reviews about Atrium Hospitality

5.0

Apr 15, 2026

Sales manager

Recommend

CEO approval

Business outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0

May 19, 2026

Department head

Recommend

CEO approval

Business outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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Disappointed - Anonymous employee Atrium Hospitality Employee Review

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