Only if you're desperate - Customer Service Representative Atlas Systems Employee Review

1.0
Nov 19, 2018
Recommend
CEO approval
Business outlook

Pros

Are there any pros here?

Cons

The company as a whole

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Atlas Systems Response
7y
We value all feedback, thank you. I would first like to address your comments on the pay rate. In addition to the base hourly rate, all agents have the opportunity to make well above that $12/Hr. rate, depending upon individual performance. Often as much as $8.00 above base rate and in some cases more. Many agents make high incentive amounts in addition to their regular wages. Additionally, a flexible work schedule exists and it is up to the agent to determine how many hours a day or week they work. Motivated, high energy and positive agents yield positive results! Atlas complies with all state guidelines with regards to hiring and is completely transparent with what the job function of a call agent is at the time of hiring. Agents are hired as 1099 initially to allow both the agent and the company ample time to determine if it is a good fit and that both will be satisfied and once that is determined, a conversion is completed. Atlas values all it's employees, not only call agents. We strive to improve our processes and are happy to listen to feedback when given in a professional manner.

Explore other reviews about Atlas Systems

5.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Atlas Systems for 8 years in the network and security domain, and my overall experience has been very positive. The company offers strong opportunities to work on impactful projects while continuously learning and growing. Leadership is supportive and approachable, and there is a healthy, collaborative work culture across teams. Employees are encouraged to take ownership and contribute ideas, which makes the work both engaging and rewarding. Overall, a great place to build a stable and long-term career.

Cons

Not Applicable .. .. ..

5.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Atlas Systems stands out because of its truly visionary leadership. The leadership team doesn’t just focus on short-term wins — they think long-term, invest in innovation, and continuously evolve the company to stay ahead of market shifts. There is a clear strategic direction, and employees understand how their work contributes to the larger vision. One of the biggest strengths of Atlas Systems is its agility. The organization moves fast, adapts quickly to customer and market needs, and empowers teams to take ownership. Decisions are not buried in bureaucracy — there is a culture of accountability and action. This creates an environment where ideas can be tested, refined, and scaled rapidly. The agility of the company directly translates into opportunity. High performers are recognized, responsibilities expand quickly, and employees are given room to grow beyond rigid job descriptions. If you are proactive and willing to step up, the organization provides meaningful exposure across functions, geographies, and client segments. Overall, Atlas Systems offers a dynamic environment driven by strategic vision, speed of execution, and a strong growth mindset — making it a great place for ambitious professionals who want to build, innovate, and grow.

Cons

Priorities may evolve quickly in response to market opportunities, which requires employees to be adaptable and comfortable with change.

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