Insight into the past 5 years - Lead Heavy Field Technician Atlas Networks Employee Review

3.0
Apr 23, 2024
Recommend
CEO approval
Business outlook

Pros

Small company that could have potential if it weren’t for the cons. There were more “pros” during the first couple of years employed here, like a steady and organized schedule and yearly reviews with pay raises, but they’ve quickly dissipated.

Cons

Upper management is extremely out of touch with what goes on in the company. Atlas used to have weekly company and team meetings to keep up with the goods and the bads which was awesome. You felt the connection between teams and saw a solid future. The last couple of years have been a steady decline in company culture and attitude. I watched countless new hire technicians and other employees come and go. Who wants to work for a company where you aren’t seen or appreciated? You’re thrown into a completely unorganized mess and expected to navigate it perfectly. There aren’t any training materials, you don’t get a welcoming other than “welcome (enter name)” and then you’re forgotten about and there aren’t clear growth pathways into the company. As a technician, the worst part of Atlas is the lack of attention to safety. If you’re a “heavy technician” you are required to work on roof tops of the buildings in Seattle which requires you to be very close to the edges of these skyscrapers. Some of the equipment is 5-10 feet from a straight 30 story drop. During the 5 years of my employment not once did we talk about roof safety. I had to request fall protection and begged for regular general safety training (never happened). Find somewhere else if you want to be a technician. There is no production manager, they outsource project coordination to remote workers in different time zones, and there are maybe two technicians currently working for the WHOLE Seattle area.

Explore other reviews about Atlas Networks

5.0
Apr 6, 2021
Recommend
CEO approval
Business outlook

Pros

Professional Great company culture Good training experience

Cons

None (other than long commute)

1
1.0
Oct 2, 2025
Recommend
CEO approval
Business outlook

Pros

I’m sitting here really trying to think of just one….nope, can’t do it.

Cons

If you’re an experienced field technician and are looking for a good company, then keep looking because this company is not it. From the outset, there are red flags that become apparent very quickly. While they might promise competitive wages and great benefits during the interview, the reality is far from what is advertised. The pay scale is not reflective of the industry standard for seasoned professionals and advancement opportunities are nearly nonexistent, regardless of your performance or work ethic. Management tends to be disorganized and rarely listens to the feedback provided by those actually working in the field. This disconnect leads to poor scheduling, with technicians often expected to work long hours with little notice. Tool allowances and equipment are another sore point. Many of the vehicles and tools provided are outdated, poorly maintained, or not replaced as needed. Field technicians frequently end up spending their own money just to get the job done safely and efficiently, with little hope of reimbursement or recognition. There is also a notable lack of training or professional development support. New technologies are adopted slowly, leaving you behind competitors’ skill levels and industry standards. The company culture is not supportive or team-oriented. High turnover is the norm and morale among current employees is low due to lack of recognition and appreciation from upper management. Communication is lacking, which means important details about jobs are often lost or miscommunicated, causing unnecessary frustration and delays. When issues arise in the field, support from the office is minimal, leaving you to figure out solutions on your own. In summary, experienced field technicians will find little to no meaningful incentive to stay with this company. Poor management, inadequate pay, a cheap SOHO network and a lack of genuine support or career advancement make this company a poor choice. If you value your skills, your time, and your professional growth, you are better off continuing your search elsewhere.

1
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