4.0
Mar 28, 2022
Former employee, more than 3 years
Kansas City, MO
Recommend
CEO approval
Business outlook
Pros
Good company, good internal QC program, and good people.
Cons
Offshore (from U.S.) IT service desk support process periodically wasted engineering professionals' time due to junior-level, first-line IT techs. Complicated issues had to be re-routed to too few "local" experienced IT techs after initial run-around through internal global IT hub.