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      Athens Administrators

      Engaged employer

      Athens Administrators reviews

      Too much work, not enough support, HR is fake - Senior Claims Examiner Athens Administrators Employee Review

      2.0
      Mar 30, 2022
      Senior claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary and benefits are decent but quickly are becoming less competitive. If you like independently working with little to no oversight until you mess up- this is your place. There are no metrics or relevant data measured and performance reviews are arbitrary and mostly based on how much the manager or HR likes you.

      Cons

      If you’re mediocre they will allow you to continue to flounder and bring down your team without taking any steps to fix it with additional training or support. Every attempt to bring change or ideas to the table is either ignored or reacted to badly. Management is reactive not proactive. They do not take constructive criticism or make improvements until something has gone wrong. Many supervisors in management are inept at best or dangerously undertrained/ not knowledgeable. Oversight is very behind and management tends to blame rather than support. Nepotism is obvious at all levels.

      avatar
      Athens Administrators Response
      4y
      Your review indicates you are a current employee who has been here more than 20 years, which is a small pool of employees and as such, we are very disheartened by your feelings on Athens and our culture, as we strive for a positive work experience. We do encourage you to reach out to your HR Business Partner or the EVP of HR to discuss your concerns directly as we want to be sure they are addressed immediately.

      Explore other reviews about Athens Administrators

      5.0
      Jun 24, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Great atmosphere and supportive environment.

      Cons

      Learning different supervisors styles was difficult.

      1.0
      Jun 28, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a lot of programs and claims so you will always be needed

      Cons

      In my experience, workloads were difficult to manage, and staffing levels did not always keep pace with claim volume. Communication from management could be inconsistent, and I felt that employee concerns about training and support were not always addressed effectively. This created a stressful work environment and made it challenging to maintain work-life balance.

      avatar
      Athens Administrators Response
      1d
      At Athens, we're committed to fostering a supportive workplace where employees have the resources, development opportunities, and communication they need to succeed. While we recognize that individual experiences can vary, we regularly seek employee feedback and use it to better support our teams. As this review states you are a current employee, we encourage you to reach out to your HR Business Partner right away to help have your concerns heard.
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