Honestly, Athens is easily the best company I have worked for in the industry. It is my first TPA experience but Athens really is a family ran company. Most divisions will be allowing work from home or a hybrid schedule once we return to the office. The company really does care about their employees. We work hard but management recognizes that hard work. There is a level of understanding when things are busy and management has your back. The company is incredibly transparent and hosts quarterly calls where they go through claim counts and financials. It is a growing company and it is a great time to get in if you want to advance your career.
Cons
With growth comes spikes in volume. That is true in all companies. The nice thing about Athens is that there is always a concentration on making sure workloads are manageable.
Athens Administrators Response
4y
Thank you for your review! We've grown and hired more adjusters and caseloads have settled. You're right, this industry does ebb and flow.