Harassment and retaliation - Anonymous employee Atento Employee Review

2.0
Jun 24, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is not bad, you will not get fired ever because company doesn’t like to pay time served in the company.

Cons

I suffered harassment from my direct boss, this boss was recording private conversations with clients and employees. This person wanted my position for her former couple, so another position was offered to me without going through any process. I said no and that was enough for my boss to harass me every single day. I talked to HR and my accusations were a joke to them. HR told my boss directly what I said and it was worse. My boss held meetings with the team planning how to go against me and telling everyone not to talk to me. I quit however I am still suffering from this person’s harassment I can see in my personal media sites that she is trying to stalk me. Not only she is a legal danger to the account by recording client conversations without authorization but definitely this person has issues of letting things go. If I continue seeing this behavior from her I will definitely will legally proceed. For me it was by far the worst experience of my life.

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5.0
Sep 24, 2025
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Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

5.0
Jun 15, 2026
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CEO approval
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Pros

Good place to work and build your career

Cons

There’s no cons so far

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