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      Atento

      Engaged employer

      Atento reviews

      It was nice to be able to assist customers with their accounts. - Customer Service Representative Atento Employee Review

      4.0
      Jan 15, 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The work environment was very relaxed, it is a fast paced call center, but the team leads and upper management was very helpful when needed.

      Cons

      Its location, due to the company being in Texas. It is tooooo hot there.

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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