Good culture account, but poor information communication from the pbo - Anonymous employee Atento Employee Review

4.0
Oct 7, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

2 breaks and 1 lunch No unreal expectatives for VXAs

Cons

Information is not always given to VXA. Some processes are left to your opinion but yet scores differently from qa to qa agent.

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and build your career

Cons

There’s no cons so far

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