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      Atento

      Engaged employer

      Atento reviews

      .. - Customer Service Representative Atento Employee Review

      3.0
      Jul 22, 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxed dress code, 40 hours guaranteed

      Cons

      Client has extremely low customer approval rating- lots of angry customers, fraternization with employees, difficult to move up within the company

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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