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      Assurant

      Engaged employer

      Assurant reviews

      Disappointed - Customer Service Representative Assurant Employee Review

      2.0
      Jun 25, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I like the people I work with QQ and some supervisors.

      Cons

      They took away 10% on the weekends and bonus money is cut to 1/3 maybe at end of year . QA is unsupported and abusive. Customers always screaming at you. Very hard to move up. Pay is not enough to make rent in America.

      Explore other reviews about Assurant

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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