Employees not appreciated - Customer Service Assurant Employee Review

2.0
Jun 6, 2011
Recommend
CEO approval
Business outlook

Pros

Allows time off when necessary for family emergencies; Initial job training is excellent; Continued job support by training staff.

Cons

Salary is very low; Performance goals continually change making it difficult to qualify for bonuses; Upper management is more concerned with EPS than employee satisfaction; Promotion from within to supervisor is non-existent.

Explore other reviews about Assurant

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits Great place to work

Cons

A lot of HR assignments, not many cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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