Unit Managers are the Worst - Customer Service Representative Assurant Employee Review

1.0
Jan 17, 2016
Recommend
CEO approval
Business outlook

Pros

The benefits which include PTO, health insurance, etc. The offices are nice with a full cafeteria.

Cons

Management are liars which is why turnover rate is high. Team leads are glorified "supervisors" instead of the managers. No one is on the same page AT ALL. Training is a JOKE. If you go to the bathroom, be ready to defend the fact that as a human you have bowel movements. Team leads love to micromange you if you arent their friend. Instead of leading by example, they do everything they arent supposed to (such as being on their cell phone) but then blast you to the supervisor for your mistakes. Assurant Specialty Property in Florence, SC is the absolute worst.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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