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      Assurant

      Engaged employer

      Assurant reviews

      Wonderful Workplace - Call Center Customer Service Representative Assurant Employee Review

      4.0
      Aug 11, 2024
      Call center customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the pros I experienced while working for Assurant are first and foremost the work schedule; the assistance we receive through Queue whenever we as front-line agents needs more assistance and overall, the fact that this is one of the most peaceful, homey call centers I've ever worked at

      Cons

      My biggest con of working at Assurant is the way QA rates our calls with so many requirements to possibly get a 5* rating

      avatar
      Assurant Response
      1y
      Thank you for your review! We're so glad you had a positive experience during your time here at Assurant. We have made sure to share your feedback across our internal teams as well.

      Explore other reviews about Assurant

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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