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      Assurant

      Engaged employer

      Assurant reviews

      Great work life balance - Customer Service Representative (CSR) Assurant Employee Review

      4.0
      Jul 25, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, unlimited PTO, monday through friday, opportunities to move up in the company,

      Cons

      Managers sometimes take forever to review questions posted in the chats which generated issues when you're new and are trying to help a customer but can't find the right resource to help

      avatar
      Assurant Response
      1y
      Thank you for your feedback! We're so glad to hear that you enjoyed our competitive pay, comprehensive benefits, and growth and development oppoortunities during your time here. We have made sure to also share your review internally to help us continue to improve upon our employee experience.

      Explore other reviews about Assurant

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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