Beware - Customer Care Specialist Assurant Employee Review

1.0
Jan 30, 2022
Recommend
CEO approval
Business outlook

Pros

Everyone has the same benefit but vision and health are cheaper with other companies. Do not like to promote.but quick to push you out the door. Good oldboy network.

Cons

They require you to work 5-7 clients which are similar but different and unique in their own way. You'll barely grasp the ability to pass quality due to constant clients handing procedures. It was challenging when you only had one. Start a testing class of 50 and you might have 5 left when it's over.

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Assurant Response
4y
Thank you for sharing your comments. We have passed along your feedback to our internal teams as we continue improving upon our employee experience.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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