No Work/Life Balance - ERS Agent Ascent Pro Support Employee Review

This is the best CSR job I've ever had. Love the work and the support staff and upper management are super helpful and supportive. They are more like family!

I have no cons for this job!!

Weekly pay. Decent benefits. Nothing else, really.

Got laid off suddenly. I had a discussion with my manager literal days prior to that and was told that everything was fine, that I was doing well, and that she had nothing bad to say about me. Meanwhile, there were 3-4 people I had to chase down night after night to perform their basic job functions. Management was unprofessional in explaining what happened. IT took a week to uninstall their awful antivirus that locked up my computer constantly and still hasn't removed the management rules from my browser nearly a month later. If you do a quick Google search on the CEO, you'll see that he's right at home with trying to shaft people. Check the lawsuit from 2017.