Trade & Trust Services - Anonymous employee Ascensus Employee Review

2.0
Mar 13, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Friendly co-workers willing to assist and answer questions 2. Work from home 1 day per week 3. Good amount of PTO and flexibility if need to leave early from work

Cons

1. Majorly understaffed causing a stressful work environment 2. High turnover 3. Low compensation compared to the rest of the industry 4. Finger pointing and blame between departments 5. Favortism and double standards 6. Excellent Performance not rewarded with a promotion 7. Lack of career development available 8. HR recently adjusted salary ranges in 2015 but did not adjust employee salaries to keep them at the same position on the salary scale. Without that adjusting salaries along with the salary ranges, the salary range adjustment meant NOTHING 9. Antiquated systems making it difficult to accomplish your work efficiently. THE ABSOLUTE WORST SYSTEMS I HAVE EVER SEEN 10. Too much offshoring of work

Explore other reviews about Ascensus

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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