Pay is not Transparent - Client Service Manager Ascensus Employee Review

2.0
Feb 28, 2025
Recommend
CEO approval
Business outlook

Pros

Remote work is available for most or all days per week

Cons

When calculating pay, Ascensus will include their contribution to your health insurance, your PTO, and other benefits. Your true pay will be much, much less than they tell you it is. It's so low, I qualify for Medicaid.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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