Good Management, Stats Rule All - Customer Service Representative Ascensus Employee Review

I just started with Ascensus 1 month ago and have been in training for 4 weeks. It has been a great experience so far. The people are great! They really do follow Ascensus's Core Values of People Matter, Quality First and Integrity Always. They do a great job in creating Team Comradery when most of the company is working remotely. The training really helps prepare you for your job and sets you up for success and the Trainers are awesome!

No cons to report so far.

Generous PTO if you lasted five or more years.

Everything else. Poor management, plays favorites, rewards people who play the game and then expect people passed-over for promotions to train their new bosses. Artificially inflate metric standards so it is impossible to get a max raise because it is physically impossible to meet the goals (partly company-wide so not even possible to control with personal hard work).