Your Employees Are People Too - Client Services Specialist Ascensus Employee Review

1.0
Jan 23, 2024
Recommend
CEO approval
Business outlook

Pros

-The health benefits, albeit expensive, are good. -They have a good investment portfolio to choose from for your own 401k.

Cons

-There is no formalized training from my experience, and that is a major problem. I was in Client Services; I can't speak for other departments. -They only match $0.50 for every $1.00 you contribute to your 401k. -They focus way too much on DEI. The virtue signaling vibe they give off is very cringe, to say the least. I think budgets etc., could be better pointed towards departments that actually help the business succeed. Its logic and common sense; not that hard to figure out. But, apparently it is with them. -Seniority doesn't really get you much around here. -Please read where it says "Advice For Management". I have been met with nothing but negative experiences and bad attitudes here. -Nepotism is rampant. -Bonuses are almost non-existent. They will say "oh, you get a raise this year" and raise your hourly rate from $25.00/hour to $25.20/hour. This actually happened to me, just different numbers. Anyway, where is the motivation to work extra extra hard and stand out, above and beyond what everyone else does? Sadly, its not here.

Explore other reviews about Ascensus

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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