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      Ascensus

      Engaged employer

      Ascensus reviews

      Micro managers thrive - Customer Service Representative Ascensus Employee Review

      1.0
      Feb 9, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      retirement and vacation package are good

      Cons

      micro managers, managers making regular employees glorified supervisors, and managers who play favorites sending you home when you're not feeling great and letting their favorites stay and work when those people are sick sick and get you and everyone around them sick ...... letting them talk disrespectfully to customers on the phone and there's no discipline for this....

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      1.0
      Jul 1, 2026
      Client relationship manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Generous PTO if you lasted five or more years.

      Cons

      Everything else. Poor management, plays favorites, rewards people who play the game and then expect people passed-over for promotions to train their new bosses. Artificially inflate metric standards so it is impossible to get a max raise because it is physically impossible to meet the goals (partly company-wide so not even possible to control with personal hard work).

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