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      Ascensus

      Engaged employer

      Ascensus reviews

      Trying to improve, but the old BISYS culture still remains - Participant/Client Services Ascensus Employee Review

      2.0
      Jan 29, 2014
      Participant/client services
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some great team members and newer managers

      Cons

      The old guard from the BISYS days leave a lot to be desired. To say they lack management skills would be an understatement. When one manager warns you in private about another manager, then you know there is something wrong. The workload is not proportionate for the pay. More specifically, if you want blood, or 40 - 60 hours a work and lots of headaches, then you need to pay your people and make them whole. The compensation may have been acceptable for a cake job, but the expectations were far from being reasonably aligned.

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      5.0
      Jun 3, 2026
      Compliance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

      Cons

      Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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