Retirement Services Representative - Retirement Service Representative Ascensus Employee Review

1.0
Sep 6, 2018
Recommend
CEO approval
Business outlook

Pros

Provided various potlucks, company picnic, PTO, decent pay.

Cons

Extremely unstructured, they do overwork you as much as possible, horrible management. I ignored the bad reviews before starting here and every single one of them turned out to be true. Extremely negative environment, unprofessional.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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