I work in Client Services. I feel that there aren't enough minorities and I sometimes feel discriminated against. - Client Service Representative Ascensus Employee Review

2.0
Aug 6, 2016
Recommend
CEO approval
Business outlook

Pros

Work from home 2 days a week, paid time off purchase, college savings and 401K match, frequent one on one meetings.

Cons

Lack of communication Favoritism Discrimination Disorganized They make employees take a lot of responsibilty that a manager should have.

Explore other reviews about Ascensus

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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