customer service - Anonymous employee Arvato Employee Review

3.0
Feb 20, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

you will work in a multicultural enviroment , the location is very accesible with public transportantion, you do not have to work on sundays, and the break room is very nice.

Cons

there is not opportunity to grow up, in addition they offer just a part-time job however you must have availability from 8:00 to 22:00 and they chage your shift every 2 weeks. the salary after tax becomes just a pocket money, because Milan is an expensive city.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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