Family friendly place to work - Support Coordinator Aruma Employee Review

4.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Career opportunities and family orientated

Cons

Poor CRM integration resulting in double handling.

Explore other reviews about Aruma

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

supportive environment, professional development opportunities

Cons

offices are quite distant if you need to go, but we all WFH most days

1.0
Nov 20, 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros unfortunately

Cons

You are not important. The moment something happens the management team are the first ones to blame the support workers. Their only concern is making profits and maintaining them. If that means making budget cuts and ignoring requirements in the Enterprise Bargaining they will. You will not be supported. Poor behaviours from clients is excused and their “therapeutic” approach to managing clients does not protect workers and does not set clients up for the future. Safety concerns do not get implemented until something dangerous happens and they are forced to deal with it. Aruma will do everything they can to not pay you what is owed and to only pay you the bare minimum. The team I work with is fantastic. The management team that I am under are so out of touch and completely incapable of relating to the people under them. If you’re thinking of working with Aruma - don’t do it.

2
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