Morally Bankrupt and Nonsensical Business Acumen - Client Advisor Arrowhead BMW Employee Review

2.0
Jan 11, 2024
Recommend
CEO approval
Business outlook

Pros

Great product and free coffee

Cons

Too much time, energy & effort spent just to not be recognized, rewarded or praised while others who do the bare minimum are coddled because of favoritism/seniority. High turnover due to demoralization upon observing dynamics & ecosystem inhibiting even a livable wage, let alone fitting the job description & responsibilities. Sexual harassment & quid pro quos rampant in the form of solicitation & management handing out "done deals" to their favorites. Hypocritical management who claim to want to grow the business & make it easy for salespeople to sell cars but do nothing to achieve that end. Only posturing for lackluster meetings, feigning excitement & a level playing field. One salesperson in particular essentially can show up, do no work & still make a six-figure salary because his mother is the general manager's personal attorney. Personnel has a decidedly difficult time dealing with a diverse pool of clientele (as well as employees), particularly Black & brown; a lack of cultural awareness & compatibility. The General Sales Manager from North Dakota & New Car Director (failed GM from lawsuit-riddled ABC Nissan) run the place completely contrary to what one would expect from a luxury brand. The whole culture is very crab-in-a-barrel. Hardly any camaraderie, support or incentive to put in the work being demanded. Ineptitude at every level in the sales environment, from those on the floor, to those in finance, to those overseeing the whole department. Arrowhead BMW claims to strive for progress & improvement, but is complacent in mediocrity & refuses to get out of their own way.

Explore other reviews about Arrowhead BMW

5.0
Nov 4, 2025
Recommend
CEO approval
Business outlook

Pros

More laid back than huge corporate dealers

Cons

The Industry itself is a tough career path

1.0
Apr 24, 2019
Recommend
CEO approval
Business outlook

Pros

Beautiful environment and an excellent premium luxury brand of cars. Excellent location but hard to get to.

Cons

Hours are more than 40 per week including weekends and holidays. No time off for holidays. Management does not care at all about employees or a work life balance. Entire management team has been turned over in less than six months. They have ousted everyone from upper management that cared about the original mission statement of taking care of customers, giving them value and respecting their time. This establishment has gone back to old school churn and burn ways of selling.

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