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Array Services Group

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carecall rep - Anonymous employee Array Services Group Employee Review

2.0
Aug 30, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people were decent and they were very flexible with my schedule .

Cons

alot more cons then pros! they aren't family oriented at all..your family member has to be dying for it to be excused it seems! a doctor's note isn't even accepted .. its absurd ! so they are really strict and you can imagine the tallies that add up . The floor leads really lack .. are rarely helpful and just sit around and bs. Iv'e seen several notice me , when i needed them and nothing even with our red flags up in the air for 10-12 minutes, its exp hard when you have an angry costumer on phone and they need the management and they just sit there. no raises ..that's really poor on their end

Explore other reviews about Array Services Group

4.0
Jun 2, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, flexible hours, nice co-workers

Cons

I really didn't have any cons. I enjoyed working here.

2.0
Jan 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The vast majority of people working for Array Services Group, now Alltran, are all quite friendly. Many of the supervisors are friendly and helpful. The HR director Nikki is top-notch. Very professional and courteous. Quick to respond to emails and inquiries.

Cons

Management issues arose once the company was bought out by United Recovery Systems (URS). The executives at URS spend excessive amounts of money on travel expenses including airfare, hotel accommodations, and dining while creating a wage increase freeze for employees for many months, and sometimes years. The current CEO in the Sartell location is ethical and fair but seems to have little control over major decisions. Employee turnover is extreme and many of the top performers have left the company due to poor management decisions. It's unfortunate. Honest communication is severely lacking. The HR team member who covers payroll is disrespectful to employees and is slow to respond to emails and inquiries. She has discussed employee's personal issues with people not authorized to know. Very much a "me" person instead of an "us" person.

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