Aroma360 Employment - Customer Service Manager Aroma360 Employee Review

Bad leadership Bad organization Bad benefits Most positions are revolving doors

This job only has pros and no cons

Lots of space to grow within the company

Chronic understaffing leads to widespread burnout. Most people are stretched across responsibilities well beyond their role. Lack of clear structure or process; priorities shift constantly with little communication Leadership reactive rather than strategic, which trickles down into constant fire-drills for the team. High turnover that the company doesn't seem to meaningfully address. Work-life balance suffers significantly; the always-on culture is not sustainable