Nov 21, 2023
Arkose Labs Response
2yI want to start by expressing my sincere empathy for your experience and the emotions it has understandably stirred.
I completely understand how disappointing and frustrating it can be when expectations, especially those related to t events like town hall, are not met. It must have been incredibly challenging to witness such abrupt changes in plans and the subsequent impact on the team.
I want to emphasize that the reviews on Glassdoor are authentic and reflective of individuals' genuine experiences within our company. I understand your concern about the authenticity of positive reviews, but I assure you that there isn't any coordinated effort from HR to manipulate or orchestrate reviews.
We take all feedback seriously and strive to address concerns to improve both our product and our work environment. I genuinely regret that your experience has not met your expectations, and I sincerely hope that in the future, we can demonstrate the positive changes and improvements we're committed to making.