Abusive company which treats staff poorly. - Customer Advisor Argos Employee Review

Contracted hours are kept to a minimum but you are expected to be fully flexible for whenever they need you. Flexibility does not work both ways, and despite basic hour contracts they will not support you in working a second job or allow you to have a say on days off and how many hours you work. Regularly forced to work more than 7 consecutive days without a day off, but on short daily shifts so the pay is poor for the commitment offered. Rota's usually only finished on Saturday for the week starting the next day! But often changes throughout the week without consultation. No respect offered to employees by management, lots of workplace bullying coming from management or friends of management which is ignored when reported. Management intentionally rota employees to departments they don't like as punishment for not taking additional hours at short notice. New voice system does not work well and heavily delays customers, with an average waiting time on the receipt of upto 14 minutes the speed of service is an embarrassment. Management are not tech savvy and are actually a hindrance to the adoption of the new digital transformation, need replacing with younger managers. I am a good employee, I exceed targets and take on additional responsibilities unpaid in my own time, and never get as much as a thanks. When raising issues with contracted hours being unreliable and causing financial difficulty, I am told 'where the door is' and that I should be greatful to even have a job. Even customers overhear the way management treat staff on the shop floor and are disgusted by it.